Logo
Submit a request Sign in
  1. Digital Rewards Help Desk
  2. Reward FAQ's
  3. Prepaid Mastercard FAQ

Prepaid Mastercard FAQ

Follow New articles New articles and comments

  • How do I redeem my virtual prepaid debit card?
  • How do I use my virtual prepaid debit card?
  • Do I have to activate or register my prepaid card before using it?
  • Where can I use my prepaid Mastercard?
  • How do I check my balance or transaction history?
  • When does my card expire?
  • Which countries can I use my prepaid Mastercard in?
  • I seem to have lost my prepaid Mastercard. Can you replace it?
  • Will I have to pay any fees to use this card?
  • What if the merchant asks for the zip code related to my physical card? 
  • Can I add more funds to my prepaid Mastercard?
  • Can I get cash from an ATM with this card?
  • Can I reload my Prepaid Mastercard?
  • Can I present two forms of payment if my card balance is low?
  • Are there any purchase restrictions?
Powered by Zendesk