eBookShop FAQ
If you received a reward code that directed you to choose an eBook from our storefront (www.prizelabs.com/ebooks/15) you are in the right place for help!
- I lost my Reward Code. Can you replace it?
- When I redeemed my Reward Code, I received a certificate with instructions. Can I access that again?
- I am receiving a message that my reward code is invalid.
- Where is my reward code?
- Are the eBooks DRM protected?
- How long does it take to download an eBook?
- I downloaded an eBook before installing the proper software, and now I can't find the file.
- Can I read my eBook on my Kindle?
- What file format will my eBook be?
- How do I know if my device is compatible?
- Problems with e-book files
- Problems downloading e-books
- Downloading my first e-book
- What is DRM?
- Is there special software I need to download prior to getting my eBook?
- Do I Need an Adobe ID to read my eBook?
- What is Adobe® Digital Editions?
- What handheld devices are compatible with eBooks?
- What is the .acsm file I've downloaded?
- Can I read my books on the Apple iPad or my iPhone?