Movie Tickets - FAQ

These are some of the common FAQ's for Movie Tickets. If you do not see an answer you're looking for please ""SUBMIT A REQUEST" from the navigation above and one of our help desk agents will contact you.

• I have a question or complaint about a movie theater.
• Can I make copies of my certificate?
• The theater’s admission price is less than the value of my certificate. Can I use the remaining amount to buy concessions or for multiple admissions?
• The theater’s admission price is more than the value of my certificate. Will they still accept my certificate?
• Can I use my certificate to purchase advance tickets online?
• Which theaters accept Hollywood Movie Money certificates?
• How do I use my Hollywood Movie Money certificate?
• I do not have a color printer. Will the theater accept a certificate printed in black and white?
• Can I go to a different movie theater than the one I selected?
• I am redeeming a movie certificate for my child. Should I register the certificate in my name or my child’s name?
• I printed the certificates in my own name. Can I give one to a friend to use?
• I am unable to print my Hollywood Movie Money certificate.
• The website gives an error message stating my code has expired.
• The website gives an error message stating my code was already entered.
• The website keeps giving me a new security code to enter.
• What is the security code?
• My reward code is not being accepted.
• I lost my Reward Code. Can you replace it?
• I am receiving a message that my reward code is invalid.
• Where is my reward code?
• Can I print my movie certificate on a personal printer?
• What if there are no theaters in my area?
• What countries can I redeem my movie certificate in?
• When does my Movie Certificate expire?
• Do I have to create an account to redeem my movie certificate?
• I have a question or complaint about a movie theater.
• What can I do if I lose my Movie Ticket certificate or need to reprint it?
• The theater’s admission price is less than the value of my certificate. Can I use the remaining amount to buy concessions or for multiple admissions?
• How and where do I pick up my movie tickets?
• What are the system requirements to redeem my movie ticket?