I am receiving a message that my reward code is invalid.

If you receive a message that says your reward code is not valid, please check the following:

  • Look carefully at any digits that are "8", "B", "G", and "6" as these are easy to mix up.
  • Our codes do not include "0", "1" or any vowels (A, E, I, O, U)
  • The codes do not include "Z", so this might be "2"
  • The codes do not include "S", so this might be "5"
  • Enter the code exactly as it appears without any dashes or spaces.

If you continue to experience problems, please submit a request by clicking "Submit A Ticket" from the navigation above and one of our help desk agents will respond to you within 24 hours. 

Have more questions? Submit a request

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